VERSALINK - GP 4 How to DOWNLOAD SOFTWARE
To provide machine software information and explain
the software loading procedures.
NOTE: A video of this procedure is available on the EDOC. The video is
accessible from the Library menu on the Service Interface.
Obtaining Machine Software
The firmware download manager tool (FWDLMgr.exe) and the device firmware file
(.bin) can be downloaded from the Xerox.com, Product Support & Drivers
page.
Procedure
Four methods are available to download the machine software:
1. Software Loading via the Special Boot Menu
2. Software Loading via the Embedded Web Server
3. Software Download via the USB Port
4. Software Download via the Network Port (Port 9100)
Software Loading via the Special Boot Menu
NOTE: A video of this procedure is available on the EDOC. The video is
accessible from the Library menu on the Service Interface.
1. Download the firmware (.bin) file, refer to Obtaining Machine
Software.
2. Create a folder named ‘DWLD’ on the USB memory device.
3. Store the software download file (.bin) in the ‘DWLD’ folder
4. Switch off the machine, GP 10. Insert the USB memory device.
5. Enter special boot mode, GP 22. Select Download Mode on SPECIAL BOOT MENU 1/3, then touch YES. The UI
will display SW update progress. The machine will eventually reboot.
CAUTION: Do not switch off the printer until the reboot is complete. The
printer will reboot after the download is complete.
6. After the reboot, a Software Upgrade Report will print. Remove the USB
memory device.
Software Loading via the Embedded Web Server
There are three options available for updating the software via the Embedded
Web Page:
• Check Now
• Periodic Updates
• Updates with File Specified
Check Now
Use this feature to check for software updates.
Perform the steps that follow:
1. Log in as an administrator via the Embedded Web Server. Ensure that software
Update is set to Enable (Home/System/Software Update/Enable).
2. Touch Check Now.
Periodic Updates
Use this feature setup the device to check periodically (daily, weekly,
monthly) for software updates.
Perform the steps that follow:
1. Log in as an administrator via the Embedded Web Server. Ensure that software
Update is set to Enable (Home/System/Software Update/Enable).
2. Under the Check Automatically banner, use to pull down menu to set “When
should the
Device check for updates?” to Never, Daily, Weekly or Monthly.
Updates with File Specified
Perform the steps that follow:
1. Download the firmware (.bin) file, refer to Obtaining Machine
Software.
2. Log in as an administrator via the Embedded Web Server. Ensure that software
Update is set to Enable (Home/System/Software Update/Enable).
3. Under the Update with File Specified banner, touch Select.
4. Browse to where the firmware file (.bin) is located. Select the (.bin) file,
then touch Install Now.
Software Download via the USB Port
Perform the steps that follow:
1. Download the appropriate firmware download manager tool (FWDLMgr.exe) and
firmware (.bin) to an appropriate file location on the PWS. Refer to Obtaining
Machine Software.
2. Connect a USB cable (type A/B) from the PWS to the machine.
3. Double click on FWDLMgr.exe to run the firmware download manager tool.
4. Touch Agree on the Firmware Update Tool (License).
5. The Printer Model And File Selection window will open. From the pull down
menu, select the printer model, then browse to where the firmware file (.bin)
is located. Double-click the (.bin) file then select Add, then select Next.
6. The Communication Interface Selection window will open. Select USB Port,
then select Next.
7. The software update status appears on the Update in Progress screen.
CAUTION: Do not switch off the machine until the reboot is complete. The
machine will reboot after the download is complete.
8. When the update is complete, the Result window will open. Touch complete.
The machine will reboot, and a Software Upgrade Report will be printed.
Software Download via the Network Port (Port 9100)
Perform the steps that follow:
1. Download the appropriate firmware download manager tool (FWDLMgr.exe) and
firmware (.bin) to an appropriate file location on the PWS. Refer to Obtaining
Machine Software.
2. Switch off the machine, GP 10.
3. Disconnect the ethernet cable from the machine. Connect an ethernet
crossover cable from the PWS network port to the machine network port. Refer
to GP 25 Ethernet Crossover Cable Setup.
4. Switch on the machine, GP 10. When the machine reaches the Ready state, print a configuration
report, GP 14.
5. Ensure the IP address (refer to the configuration report) of the machine can
be pinged from the PWS:
a. Open a command window (CMD):
• Select Start and in the Search box above the Start button, type CMD, then
press Enter.
b. In the Command window (where the blinking cursor is) type ping. Press the
space bar once, then enter the IP address of the device. Press Enter.
c. If the ping command is successful, the device will reply four times. This
should not take more than two or three seconds.
d. If the ping command times out, or responds with ‘host unreachable’, check
the IP address that was entered. If the IP address is correct, contact 2nd
level support.
6. Log in as an administrator via the Embedded Web Server. Ensure that software
Update is set to Enable (Home/System/Software Update/Enable).
7. Double click on FWDLMgr.exe to run the firmware download manager tool.
8. Touch Agree on the Firmware Update Tool (License).
9. The Printer Model And File Selection window will open. From the pull down
menu, select the printer model, then browse to where the firmware file (.bin)
is located. Double-click the (.bin) file then touch Add and then touch Next.
10. The Communication Interface Selection window will open. Select Network
(Port9100), then touch Next.
11. The Printer Specification window will open. Specify the printer to be
updated (entering the IP address is the best method). Touch Next to start the
software download.
12. The software update status appears on the Update in Progress screen.
CAUTION: Do not switch off the machine until the reboot is complete. The
machine will reboot after the download is complete.
13. When the update is complete, the Result window will open. Touch complete.
The machine will reboot, and a Software Upgrade Report will be printed.
**This procedure is from Xerox Service Manual. All brand names and trademarks
are their respective owner's property.**